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One Stop Centre Scheme (Sakhi)

Integrated support for women affected by violence, under one roof

Government

Central Government

Who it’s for

Women & Girls Affected by Violence

Application mode

Walk-in / Helpline referral

Processing time

Immediate — services are provided on the spot.

Deadline / renewal

Available any time, 24x7, with no application deadline.

What it provides

Integrated support for women affected by violence — medical aid, police facilitation, legal counselling, psycho-social counselling and temporary shelter (up to 5 days) under one roof, in every district.

Benefits breakdown

Medical aidFree, on-site or through referralImmediate medical assistance/referral to hospital
Police facilitationFreeSupport to file an FIR if the woman chooses to
Legal counsellingFreeGuidance and referral to legal aid services
Psycho-social counsellingFreeOn-site counsellor support
Temporary shelterFree, up to 5 daysAt the discretion of the Centre Administrator

Who’s eligible

Women and girls (of all ages) affected by any form of violence, irrespective of caste, class, religion.

Documents required

  • None required to access initial support — identity documents may be requested only if filing an FIR or claiming further benefits

How to apply

In-person / offline

  1. Walk in directly to the district One Stop Centre (usually located near/within the district hospital)
  2. Or call the Women Helpline 181 (or 112), which will connect you to the nearest OSC and can arrange transport/police assistance
  3. Centre staff will provide immediate support and guide you through medical, legal, police and counselling options based on your needs

Helpline

181 (Women Helpline, connects to OSC)

112 (Emergency Response)

FAQs

Do I need to file a police complaint to use an OSC?

No — you can access medical, legal and counselling support at an OSC without filing an FIR; filing a complaint is entirely your choice.

Is there a cost for OSC services?

No — all services at a One Stop Centre are free of cost.

Where is my nearest OSC?

Every district in India has at least one OSC, typically located at or near the district hospital — call 181 to be connected to yours.

Last verified 31 August 2026